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Core Support Features
Access support today. Cadava has a three support offerings tailored to modern business scenarios. A guide is always available on whatsapp to help guide you through the process and select the right option for you.
| Features | WebVitals | 👑CoreCare👑 | Concierge |
|---|---|---|---|
| Response Time SLA | Next Business Day | Same Day | Same Day Priority |
| Security Posture | Monthly Patching | Weekly Managed WAF | Real-Time IDS/IPS |
| Data Resilience | Weekly Off-site Backup | Daily + Instant Restore | Hourly + Disaster Recovery |
| Uptime Monitoring | Fail checks | Daily report | Hourly scanning |
| Performance Tuning | Quarterly Audit | Monthly Optimisation | Continuous Edge-Tuning |
| Strategic Advice | Email Consulting | Monthly Strategy Call | Dedicated CTO/Advisor |
| Fair Play Commitment | 1 Hour / Month | 5 Hours / Month | Point of need priority |
| Summary | Essential support | Enhanced Support | Priority Support |
| Connect 👉 | 👑 👑 |
Have a question or looking for something else more granular or enterprise grade, feel free to drop a message and connect on whatsapp with your questions or enquiry.